Water, fire, or mold damage? We’re here fast.
When disaster strikes your Charlotte home, our IICRC-certified crews are on site within 60 minutes. Licensed, insured, and trusted by every major insurance carrier in North Carolina.
- IICRC Certified
- Licensed & Insured
- All Major Insurers
- Free Assessment
Whatever the disaster, we handle it.
Every job goes to an IICRC-certified Charlotte crew. Licensed, insured, and trusted by every major insurance carrier in North Carolina.
Water Damage Restoration
Burst pipes, supply-line leaks, appliance failures, basement flooding from Sugar, Briar, or Little Sugar Creek. Same-day emergency dispatch and full structural drying.
- 24/7 emergency water extraction
- Industrial drying & dehumidification
- Insurance-direct billing
Mold Remediation
Visible mold, post-water-event mold, suspected hidden mold. Containment, HEPA-filtered removal, antimicrobial treatment, and post-remediation verification.
- Free mold inspection
- IICRC-certified protocol
- Moisture-source fix included
Fire & Smoke Damage
Post-fire emergency board-up, suppression-water removal, soot and smoke odor remediation, contents pack-out, and full structural rebuild with your insurance adjuster.
- 24-hour board-up + tarp
- Smoke odor neutralization
- Adjuster coordination
From disaster to dispatched, in minutes.
One call (or one form). Our crew is at your door. Insurance handled. You stay in the loop, we handle the work.
Tell us what happened
Submit the Get Help Now form or call. Type of damage, address, when it started. Two minutes max.
⏱ Step 1 — 2 minDispatch confirms a crew
Our dispatcher routes the job to the IICRC-certified crew that fits the scope. Confirmation usually within minutes.
⏱ Step 2 — < 15 minOur crew is on site
A truck rolls within an hour. Inspection, moisture map, immediate stabilization. Documentation for your insurance.
⏱ Step 3 — 60 minWe handle the rest
Full extraction, drying, restoration, and rebuild. Direct insurance billing. You pay your deductible, we handle the rest.
⏱ Step 4 — start to finishFree: Charlotte Emergency Damage Checklist
The first hour after damage matters more than the next 24. Get our printable one-page checklist for water, mold, and fire emergencies. What to do, what to NOT touch, what to photograph for insurance.
No spam. We use this only to send the checklist + occasional emergency-prep tips for Charlotte homeowners.
Local crews across the Charlotte metro.
Charlotte and the close-in cities. Each location page covers the local risk profile, response window, and what makes restoration in that town different.
Charlotte, NC
Primary service area. Sugar/Briar/Little Sugar Creek flooding, pre-1978 housing in Dilworth and Plaza Midwood, deep-freeze pipe-burst response.
Charlotte restorationHuntersville, NC
Lake Norman waterfront moisture, post-1990 builds, North Mecklenburg drainage. Same-day response, HOA-aware crews.
Huntersville restorationConcord, NC
Cabarrus County, Coddle Creek and Rocky River flooding, mix of historic downtown and newer subdivisions. Speedway-aware logistics.
Concord restorationMatthews, NC
Southeast Charlotte suburbs, Four Mile Creek watershed, mid-90s to early-2000s housing stock. Fast permit turnaround.
Matthews restorationGastonia, NC
Gaston County, Catawba River basin, pre-1960 mill-town housing with knob-and-tube and lath-and-plaster. Lead/asbestos certified crews.
Gastonia restorationPlus 13 more communities
Mint Hill, Pineville, Cornelius, Davidson, Belmont, Mount Holly, Indian Trail, Monroe, Harrisburg, Kannapolis, and surrounding Charlotte metro.
See all servicesDamage right now? We’re ready.
24/7 emergency dispatch across Charlotte. The faster you call, the more we can save. Free assessment, insurance handled.